I arrived early, and needed to find a laundromat. The front desk was kind, knowledgeable, and very helpful. I would say that they set the bar for a well-run, professional establishment. They took my bags, completed cleaning of the room, and moved my luggage to my room, where it was waiting for me upon my return. The location is on a small side street, which originally looked dubious. But, it was not. In fact, it was located only 200 meters from a very vibrant part of Palermo. The side street location simply made it more secluded, and quieter. A wonderful property and a wonderful staff. I would stay here again and again.
Clifford
maart 2025
Breakfast was excellent loved the bacon and cappuccino. The location right near the city centre where you can start any of the tours. Also near the main street of restaurants & Bars. The rooms were clean with all facilities. The hotel offered free pick up at the airport.
Ian
juli 2024
Great location , comfortable room, great shower, excellent breakfast, wonderful workers at breakfast, quick answers to questions and arranged for driver to pick me up at the airport who was there waiting for me. Room was cleaned every day.
Marion
december 2023
The property is in an excellent location. It was in walking distance of central Palermo. The hotel is simple, but the staff were exceptionally helpful and kind, particularly Allesandra and Frederica who went above and beyond making our stay enjoyable. They were brilliant at giving us advice on where to go and helped organise lots for us.
Riona
augustus 2023
Good location
Naomi
oktober 2024
Since it is BW, I noticed at breakfast, I saw many American poeple was staying at this hotel. And it is great location for the quality and money. And their services was nice too, especially at the breakfast.
Sara
oktober 2024
Room is quite old but clean and spacious. Bathroom is amazing. It’s new, sparklingly clean and has everything I needed. Breakfast is nice but it’s cold cuts and pastries. No fried eggs or hot sausages.
Hanna
februari 2024
Excellent and friendly staff at the desk - all shifts. We stayed twice in a 2 wk period due to air traffic controller strike. The hotel location provides central access & is very close to many major historical sites, while being in a quiet & attractive side street, without high traffic, noise, and crowds. Extensive excellent breakfast and modern room. Our 3rd trip to Palermo, and the Ai Cavalieri is where we will return.
D
oktober 2022
Nice and spacious room, friendly staff, location good, parking on-site
Birgit
november 2022
Staff were superb nothing was too much trouble. They arranged restaurants abd parking.
Marilyn
juli 2023